Carter’s is an affordable children’s clothing brand in the US, with reasonable prices and frequent promotional activities. If parents are looking to shop for baby products and kids' clothing, the Carter's official website is a great place to check out for its high cost-performance ratio! How to shop on Carter’s official website? Today, we’ll introduce the shopping guide for Carter’s US website.
❤Friendly Reminder: Terms and conditions of shopping websites may change. This tutorial is for reference only. Please refer to the official website for the most up-to-date terms. Before placing an order, make sure to verify the latest terms to avoid any unnecessary post-sale disputes. If you encounter any issues during shopping, it’s recommended to contact the website’s customer service.
1. Official Website Link: https://www.carters.com/
2. Payment Methods: Visa, Mastercard, PayPal, and other international payment options.
3. Shipping Information: Direct shipping is available; forwarding services are also supported.
4. Shipping Fees: Free shipping within the US on orders over $35.
1. Free shipping on US orders over $35; a $6 shipping fee applies for orders under $35.
2. After placing an order, you can contact customer service to modify the order details. Orders can be canceled within 1 hour; success depends on website feedback.
3. Returns are accepted within 90 days of purchase, with items in original condition. A $6 return fee will be charged.
4. After the website receives and checks the returned items, the refund will be processed to the original payment method (minus return fees). Shipping fees are non-refundable.
1. Phone: (877) 333 0117 or (888) 782 9548
2. Email: Contact via "Contact Us" on the website’s footer
3. Live Chat: Click the chat icon on the bottom right of the website for live customer support
1. Go to Carter’s official website at www.carters.com. Click on the small person icon at the top right to log in/register.
2. For existing users, enter your email and password and click "Sign In" to log in. New users need to fill out the required information and click "Create Account" to register.
3. Once logged in, start shopping! You can browse items by category or search for specific products directly. I usually choose "Sale" first to check for discounted items, whether for my own baby or to buy and resell for extra value.
4. After selecting a style and size, click "Add to Cart." If you're unsure about sizing, click "Size Guide" for help.
5. Once you’ve selected your items, click the shopping cart icon in the top right to review your items and proceed to checkout.
6. There are two shipping options: delivery or store pickup. Since we're not in the US, we’ll choose "Ship to Address." Free shipping within the US for orders over $35, and $6 shipping for orders below that. You can also use a discount code to apply savings. Then, click "Checkout" to proceed.
7. Next, fill out your contact, shipping, and payment information as required by the website, then click "Place Order" to submit your order. I recommend using a forwarding company that can ship to Vietnam, such as shipyounow.com.
8. After placing the order, you’ll receive an order confirmation email. If you're using a forwarding service, you can inform the company about the package with the tracking number. Once the package reaches the forwarding company, you can submit the forwarding order and pay for the forwarding fees. After that, just wait for customs clearance and delivery. Normally, it takes about 10 days (depending on the forwarding company’s customs process).
9. If you have any issues during the shopping process, feel free to contact Carter’s customer service using the link provided above.
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